Muick Sandy is proud to be a 5-star rated company on Trustpilot, known for our innovative designs, exceptional craftsmanship, and outstanding customer service. We offer a wide range of products designed to enhance your independence and comfort. When you order from us, you'll enjoy free white-glove delivery and installation, ensuring your product is delivered, assembled, and set up with care. From start to finish, we're committed to providing an exceptional experience.

Each product we offer can be tailored to your specific needs, with various features and options available. To ensure transparency and accuracy, we provide personalised quotations based on your chosen specifications. We also offer a free, no-obligation 'try it at home' service, allowing you to experience our products in your own home before making a decision. Call us free on 0800 043 2323 to find out more.

We understand that choosing the right product is an important decision. That's why we offer a free, no-obligation 'try it at home' service. Our friendly experts will bring a selection of products to your home, where you can try them in a familiar setting. They'll assess your needs and recommend a product that fits your lifestyle. After the visit, we'll provide a quotation for you to consider at your leisure. To book an appointment, call us free on 0800 043 2323.

We provide a free white-glove delivery service, ensuring your new product is installed and ready to use. Our experienced two-person teams handle the setup with care and attention, ensuring your complete satisfaction before they leave. Additionally, our UK-based customer care team is available to assist with any queries or adjustments you may need after delivery.

At Muick Sandy, we are dedicated to delivering exceptional quality through innovation, service, and technology. We aim to empower individuals to live independently and confidently, creating products that improve lives and remove obstacles.

The majority of our products are proudly handcrafted in Britain, ensuring exceptional quality and supporting local craftsmanship.

We take your privacy seriously and comply fully with GDPR. Your data is securely managed, and we only use it for purposes related to your order and experience with us. For questions or concerns about privacy, email us at sales@muicksandy.co.uk.

Yes. All products include a comprehensive warranty covering key components. Extended warranty and insurance packages are also available for added peace of mind. For specific details, contact our customer care team at 0800 043 2323.

If you experience an issue, first consult the troubleshooting guide provided with your product. If the issue persists, contact our customer care team at 0800 043 2323 or email customer.service@muicksandy.co.uk. Our dedicated team will assist you and arrange for repairs if needed.

Yes. Many of our products qualify for VAT exemption if they are purchased to help manage specific medical conditions. Our team will guide you through the process to ensure you receive the financial relief you're entitled to.

Certain features or accessories must be fitted during manufacturing, while others can be added at any time. Contact our team to discuss your options.

You can reach our customer care advisors by:

• Phone: 0800 043 2323 (select option 2)
• Email: customer.service@muicksandy.co.uk